Arhaus vs. Joybird

Arhaus
Joybird

Brand

arhaus.com
Our Verdict


3.5 / 5 STARS

Arhaus is a auspicious furniture brand that offers a wide range of furniture designs in many categories. They have a commitment to quality design and building inclusive community.

Made In: ★★★★☆

Sustainability: ★★★★☆

Starting Sofa Price: ★★★★★

See in-person?: ★★★★★

Upholstery: ★★☆☆☆

Customization: ★★★☆☆

Comfort: ☆☆☆☆☆

Modularity: ★★★★★

Lead Times: ★★★☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★★

Return Policy: ★★☆☆☆

Home Trial: ★☆☆☆☆

Warranty: ★★★☆☆

joybird.com
Our Verdict
3 / 5 STARS

Diverse selection that includes all the basic desired styles for a fair price but we’re not sold on their quality.

Made In: ★★★★☆

Sustainability: ★★★☆☆

Starting Sofa Price: ★★☆☆☆

See in-person?: ★★★☆☆

Upholstery: ★★★☆☆

Customization: ★★★☆☆

Comfort: ★★☆☆☆

Modularity: ★★★☆☆

Lead Times: ★★★☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★☆

Return Policy: ★★★★☆

Home Trial: ★★★☆☆

Warranty: ★★★★☆

Company Details

Background

Made In

Most of their sofas are manufactured in Northern Carolina.

About

"We were founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating beautiful, heirloom-quality pieces that can be used—and loved—for generations."

Categories

Living, dining, bedroom, office, outdoor, lighting, accessories

Value Props

• Some products made in the US
• Easy to shop In-Stock items
• Some custom options

Made In

Mexico

About

"Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime."

Categories

Living, Dining, Bedroom, Home Office, Decor

Value Props

• Contactless, flat-rate delivery
• 90-day returns
• Limited lifetime warranty
• Free design services

Sustainability

• Wood certified by the Sustainable Forestry Initiative.
• Use some recycled materials
• Reclaimed wood
• Sell used, vintage furniture
• SEAQUAL-Certified Fabric Collection

• Kiln dried hardwood: "responsibly-sourced wood"
• For every order placed, a tree is planted

The Sofas

Pros & Cons

Pros:
• Made in the US
• Many home categories
• Free Swatches
• White Glove Delivery

Cons:
• Low rub count fabrics
• No stain or liquid resistant fabrics
• Not very sustainably made

Pros:
Variety of silhouettes
• Plenty of color choices
• Ready to Ship items
• Order now, decide upholstery later
• Compare upholstery tool - side by side view of 2 different fabrics on sofa of choice
Established company

Cons:
Quality concerns due to negative reviews online
• Mainly Mid-Century Modern style
• Pricey

3-Seater Sofa Starting at Price

$2,500

$1,669

Customization

Upholstery

Their Perennials Performance Linen fabric is the best for durability and care.
But none of their fabrics are stain resistant, liquid-resistant, pet-friendly or commercial grade.

Other Options:

Can customize the width, depth and fabric on some sofas.

Upholstery

Total # of Swatches: 82

# of Upholstery Types: 72 fabrics & 10 leathers

Material Features Available:
• Kid & Pet-Friendly
• Safeguard (only 5)

Other Options:

• Upholstery
• Orientation
• Length

Comfort

No custom cushion options.

Level of comfort depends on sofa collection. Most of our collections use our seat and back cushions contain 2.0-lb, high-density foam cores wrapped in a softer plush foam. The overall cushioning is both very comfortable and offers excellent support. The high-density cores help the cushions remain strong and durable over time, while the plush outer layer provides the comfort and composition found in high-end upholstered goods. Certain frames offer Trillium, a down alternative, or fiberfill on the back cushions, making them extra soft."

Modularity

Some modular sofa collections.

They have a few modular sofa collections where you can mix and match components to create the configuration you need.

Special Features

Lighting, rugs, décor, throw pillows, ottomans

• Sleeper sofas
• Outdoor
• Some collections feature removable cushion covers

Ordering & Policies

Lead Times

Ready to ship in 14 weeks.

Shipping & Delivery

Shipping cost ranges from $5-$150 depending on how much your items cost. And they delivery with a white glove service.

Assembly

White Glove Delivery and Assembly.

Return Policy

Returns accepted within 14 days with a 10% restock fee.

Warranty

Limited Warranty

Lead Times

5+ weeks. Quick ship options available

Shipping & Delivery

• Curbside Delivery: $49
• In-Home Delivery: Price depends on location. Premium white-glove service, pre-scheduled delivery date, team will unpack and deliver item to room of choice
• Delayed Shipping: Can delay production and have it shipped when you are ready.

Assembly

Just screw on legs

Return Policy

Return Policy:
You have 90 days after delivery date to return an item in its original packaging. You must pay for return shipping. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded in accordance with state law. There will also be a 10% restocking fee.

You are allowed 1 free exchange, up to 90 days after delivery. The exchange can be a product that is either the same product type, or a higher priced item.

Home Trial: none

Warranty

Every Joybird-manufactured product is covered under a limited lifetime warranty. This type of coverage applies to all of the foundational elements of your furniture: wood frames, springs, joints, bases, legs, and hardware, which are integral to the life of your product. We promise to pay standard rates for repair if needed or to provide an alternative solution should the issue be unable to be repaired.

One-Year Limited Warranty coverage applies to any manufacturer’s defects or shipping damage to our legs, fabrics, leathers, foams, seams, tufting, mattresses, wood stains, and finishes. If a repair is needed, we will pay standard rates for repair, or provide an alternative solution should the item be unable to be repaired.

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