Article vs. Poly & Bark

Article
Poly & Bark

Brand

article.com
Our Verdict
2.5 / 5 STARS

Article's best sellers don’t disappoint. A little overpriced but craftsmanship is there, seems to be a quality product.

Made In: ★★☆☆☆

Sustainability: ☆☆☆☆☆

Starting Sofa Price: ★★★★☆

See in-person?: ☆☆☆☆☆

Upholstery: ★★☆☆☆

Customization: ★☆☆☆☆

Comfort: ★★★☆☆

Modularity: ★★★☆☆

Lead Times: ★★★☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★☆

Return Policy: ★★★☆☆

Home Trial: ☆☆☆☆☆

Warranty: ★★★☆☆

polyandbark.com
Our Verdict
3 / 5 STARS

A great place to get all the trending designs for a mysteriously low price but don’t expect it to be quality that lasts.

Made In: ★★☆☆☆

Sustainability: ☆☆☆☆☆

Starting Sofa Price: ★★★★☆

See in-person?: ☆☆☆☆☆

Upholstery: ★★☆☆☆

Customization: ★☆☆☆☆

Comfort: ★★☆☆☆

Modularity: ★★★☆☆

Lead Times: ★★★★☆

Financing: ★★★★★

Shipping & Delivery: ★★★★☆

Assembly: ★★★★☆

Return Policy: ★★★★★

Home Trial: ★★★☆☆

Warranty: ★★★★☆

Company Details

Background

Made In

Vietnam, China, Indonesia, the Philippines, and India.

About

"Article is the easiest way to create a beautiful modern space. Since launching in 2013, we've made it our mission to make great style easy, long-lasting and well-priced. We work directly with our manufacturers to produce unique, durable pieces using high-quality materials. This direct relationship means we can bring you beautiful modern furniture and decor at unrivaled value — up to 30% better than traditional retailers."

Categories

Sofas, Chairs, Tables, Bedroom, Storage, Outdoor, Decor

Value Props

• Modern furniture at good prices
• Fast, free delivery on order $999+
• Designed to last
• 30-Day Satisfaction Guarantee

Made In

India, Malaysia, China and Taiwan.

About

"At Poly & Bark we are engineering a better furniture and home decor buying experience. Better quality materials, responsive and helpful customer care team, fast shipping, and a 30 day risk free trial in your home, as well as free shipping on all orders."

Categories

Living, Dining, Workspace, Bedroom, Lighting, Decor

Value Props

• Designed for your budget: Premium furniture that won't break the bank
• Free shipping & returns
• Try at home for 100 days: If you don't love it, return it

Sustainability

No info

N/A

The Sofas

Pros & Cons

Pros:
Well established brand
• Tons of customer photos & reviews
• Very trendy designs
• Quality craftsmanship

Cons:
Have to email support to get swatches
• Not many upholstery options
Price a little high on some items
No info on sustainability

Pros:
• Trending styles
• Affordable price
• Free swatches
• Nice leather options

Cons:
• Unclear about quality over time
• New brand
• Looks like an Article copy, their most popular sofa is a copy of Article's Sven and their product page layouts are similar as well
• Have to verify phone number in order to proceed through checkout

3-Seater Sofa Starting at Price

$1,099

$999

Customization

Upholstery

Upholstery options vary per sofa line, but they have leathers, velvets, and woven fabrics, leather seaming to be the most popular. Color options, while not a wide range, do cover the most popular/common options so there should be something for everyone.

Other Options:

No real customization outside upholstery option. You can choose the side the chaise is on for sectionals, but can't switch it at a later date (not modular)

Upholstery

Total # of Swatches: 25

# of Upholstery Types: Fabrics, leather, velvet

Other Options:

Just upholstery

Comfort

No comfort options/customizations, the materials used varies depending on the sofa.

No options, varies depending on sofa.

Modularity

They do have a modular sofa collection where you can buy a "set" or buy modules individually.

Yes, they have a sofa collection that is modular where you can buy pieces to create your own layout. Limited upholstery options though

Special Features

• Sofa beds / sofa sleepers available
• Outdoor sofas also available

• Bolsters
• Ottomans
• Daybeds
• Sofa Beds

Ordering & Policies

Lead Times

Not made to order, they provide an estimated delivery date based on your zipcode.
• In-stock items are delivered in 1-4 weeks at the earliest.
• Out of stock items have longer lead times, 8+ weeks

Shipping & Delivery

Contactless Delivery: $49 flat rate, free on orders over $999. No contact or signature required

In-Room Delivery: $99. Items delivered to whatever room you specify

In-Room + Assembly: $169. Items delivered to room of choice and assembled

Assembly

Sofas come mostly assembled, just need to attach legs and place cushions and pillows.

Return Policy

Return Policy:
Up to 30 days from delivery to return items. Returns incur a $49 return shipping fee ($19 for smaller items). Original packaging is required, if do not have it anymore then additional $50 repackaging fee.

Home Trial:
30-Day Satisfaction Guarantee (essentially the 30 day return policy)

Warranty

Manufacturer's warranty covers defects in materials and workmanship for one year from the products' date of delivery. Warranties are non-transferable and can't be extended to re-sold items. Warranties are only valid when products are used for their intended purpose and exhibit normal use. Defects or damage resulting from negligence, misuse, accidents, abnormal use, modifications, or commercial purposes will not be covered by the Article warranty.

Lead Times

Few days to few weeks

Shipping & Delivery

Freight Delivery with 4 options:
• Front Door Delivery: FREE
• Enhanced Delivery: $149, delivered to room of choice
• Premium Delivery: $199, delivered to room of choice & set up
• White Glove Delivery: $299, delivered to room of choice, set up and packaging removed

Assembly

Minimal, appears just to be adding legs

Return Policy

Return Policy:
Accept returns within 100 days of delivery. Can't return after 100 days. As long as the item is not damaged and in like-new condition, you can return it anytime before the 100-day mark. They allow ONE free return per item type, per household. Any subsequent returns will have the cost of return shipping deducted from the refund.

Original packaging must be retained and used in a return. If no longer have it, then $99 per item fee will be incurred.

Shipping fees are non-refundable

Home Trial: not specifically, basically 100 days based on return policy.

Warranty

Manufacturers Warranty: In the unlikely event your item arrives damaged, please get in touch with us right away. Please inspect items before signing for the delivery. Please refuse delivery if there is significant visual damage to the outer packaging.

1 Year Manufacturers Warranty: Our standard manufacturer’s warranty covers defects in materials and workmanship for one year from the products’ date of delivery.

10 year Limited Warranty: We offer a 10 year limited warranty on all upholstered sofas (leather and fabric). This warranty covers structural elements, such as wood frames, springs, joints, bases, legs and hardware, which are integral to the items use.

Accident Protection via Mulbery: 2/3/5years at $284/$348/$406.

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