CB2 vs. Joybird

CB2
Joybird

Brand

cb2.com
Our Verdict
2.5 / 5 STARS

Love them for their wide offering of both classics and trendy styles at a fairly reasonable price point. Expect long lead times and impersonal service but you’re buying the brand and the look you want.

Made In: ★★★☆☆

Sustainability: ★☆☆☆☆

Starting Sofa Price: ★★★★★

See in-person?: ★★★★★

Upholstery: ★★★☆☆

Customization: ★☆☆☆☆

Comfort: ★★★☆☆

Modularity: ★★★★☆

Lead Times: ★★★☆☆

Financing: ☆☆☆☆☆

Shipping & Delivery: ★★★☆☆

Assembly: ★★★★☆

Return Policy: ★★★☆☆

Home Trial: ☆☆☆☆☆

Warranty: ☆☆☆☆☆

joybird.com
Our Verdict
3 / 5 STARS

Diverse selection that includes all the basic desired styles for a fair price but we’re not sold on their quality.

Made In: ★★★★☆

Sustainability: ★★★☆☆

Starting Sofa Price: ★★☆☆☆

See in-person?: ★★★☆☆

Upholstery: ★★★☆☆

Customization: ★★★☆☆

Comfort: ★★☆☆☆

Modularity: ★★★☆☆

Lead Times: ★★★☆☆

Financing: ★★★★☆

Shipping & Delivery: ★★★★☆

Assembly: ★★★★☆

Return Policy: ★★★★☆

Home Trial: ★★★☆☆

Warranty: ★★★★☆

Company Details

Background

Made In

both USA & Asia

About

"We are Modern Together, helping to make lifebrighter, more creative, more inviting."

Categories

Furniture, Decor & Mirrors, Holidays, Lighting, Gifts, Pillows & Throws, Rugs, Kitchen & Dining, Bedding, Bath, Outdoor

Value Props

• Collaborations
• Ideas and inspiration
• Free Design services

Made In

Mexico

About

"Joybird was founded on the idea that people should never settle when it comes to their home furnishing, but rather have the freedom to be boldly original. Our custom-made and curated furniture is built to meet the demands and unique tastes of our customers, providing a high-quality product that will be enjoyed for a lifetime."

Categories

Living, Dining, Bedroom, Home Office, Decor

Value Props

• Contactless, flat-rate delivery
• 90-day returns
• Limited lifetime warranty
• Free design services

Sustainability

Committed to responsible forestry. Look for FSC-Certified to find collections crafted with wood that's sustainably sourced.

• Kiln dried hardwood: "responsibly-sourced wood"
• For every order placed, a tree is planted

The Sofas

Pros & Cons

Pros:
Free Swatches
• Very unique styles and silhouettes, something for everyone
• Release new looks often
• "Build our own Sectional" tool

Cons:
• Not many reviews, but reviews that are left are generally positive
• Can get expensive quick
• Free Swatches - also a con since you can only order swatches per product, there isn't a list of all swatches to order from.

Pros:
Variety of silhouettes
• Plenty of color choices
• Ready to Ship items
• Order now, decide upholstery later
• Compare upholstery tool - side by side view of 2 different fabrics on sofa of choice
Established company

Cons:
Quality concerns due to negative reviews online
• Mainly Mid-Century Modern style
• Pricey

3-Seater Sofa Starting at Price

$999

$1,669

Customization

Upholstery

Total # of Swatches: 25+ [not all fabrics available on all sofas.]

# of Upholstery Types: Fabrics, velvets, boucle, leather, etc, but only a few colors per type, hard to tell since there isn't a list showing all

Other Options:
Upholstery

Total # of Swatches: 82

# of Upholstery Types: 72 fabrics & 10 leathers

Material Features Available:
• Kid & Pet-Friendly
• Safeguard (only 5)

Other Options:

• Upholstery
• Orientation
• Length

Comfort

No comfort options. Materials used varies depending on sofa collection.

Level of comfort depends on sofa collection. Most of our collections use our seat and back cushions contain 2.0-lb, high-density foam cores wrapped in a softer plush foam. The overall cushioning is both very comfortable and offers excellent support. The high-density cores help the cushions remain strong and durable over time, while the plush outer layer provides the comfort and composition found in high-end upholstered goods. Certain frames offer Trillium, a down alternative, or fiberfill on the back cushions, making them extra soft."

Modularity

"Build our own Sectional" tool - visual way to build your configuration so it's super clear what you can make based on the individual pieces you opt for

They have a few modular sofa collections where you can mix and match components to create the configuration you need.

Special Features

• AR

• Sleeper sofas
• Outdoor
• Some collections feature removable cushion covers

Ordering & Policies

Lead Times

If in stock, ships quickly. If out of stock, estimates range. A lot are estimated at 4 months out, but if it's custom made then it can be 7+ months.

Shipping & Delivery

• Standard Delivery: $4.95 to 10% of merchandise total based on merchandise total
• Basic freight: $89-159 depending on merchandise total
• Local in-home delivery: $79-$299 depending on distance from shipping point. Items delivered to room of choice & packaging removed
• Long distance in-home delivery: $299 if 100 miles within CB2's shipping points. Items delivered to room of choice & packaging removed


Fees based on location & size of items

Assembly

Assembly varies from simple add legs, to more involved on items that ship almost flat pack

Return Policy

Return Policy:
To return Basic Freight items, call CB2 or contact the store where the original purchase was made within 7 days of delivery; returns will only be accepted if the return is completed within 30 days of delivery. The item will be inspected upon return, and a refund amount will be determined based on its condition. Custom order upholstery items can't be returned or exchanged.

Home Trial: none

Warranty

N/A

Lead Times

5+ weeks. Quick ship options available

Shipping & Delivery

• Curbside Delivery: $49
• In-Home Delivery: Price depends on location. Premium white-glove service, pre-scheduled delivery date, team will unpack and deliver item to room of choice
• Delayed Shipping: Can delay production and have it shipped when you are ready.

Assembly

Just screw on legs

Return Policy

Return Policy:
You have 90 days after delivery date to return an item in its original packaging. You must pay for return shipping. Upon return, your merchandise will be inspected and appropriate credits and/or refunds will be issued for the item(s) and any taxes due to be refunded in accordance with state law. There will also be a 10% restocking fee.

You are allowed 1 free exchange, up to 90 days after delivery. The exchange can be a product that is either the same product type, or a higher priced item.

Home Trial: none

Warranty

Every Joybird-manufactured product is covered under a limited lifetime warranty. This type of coverage applies to all of the foundational elements of your furniture: wood frames, springs, joints, bases, legs, and hardware, which are integral to the life of your product. We promise to pay standard rates for repair if needed or to provide an alternative solution should the issue be unable to be repaired.

One-Year Limited Warranty coverage applies to any manufacturer’s defects or shipping damage to our legs, fabrics, leathers, foams, seams, tufting, mattresses, wood stains, and finishes. If a repair is needed, we will pay standard rates for repair, or provide an alternative solution should the item be unable to be repaired.

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