lovesac.comlovesac.com
Lovesac is the furniture brand with modular indoor and outdoor sofas as well as large "sac" chairs. They advertise their collections as adaptable, movable, and washable – designed for life.
Made In: ★☆☆☆☆
Sustainability: ★★★☆☆
Starting Sofa Price: ★★★☆☆
See in-person?: ★★★★★
Upholstery: ★★★★☆
Customization: ★★★★★
Comfort: ★★★★★
Modularity: ★★★★★
Lead Times: ★★★★☆
Financing: ★★★★★
Shipping & Delivery: ★★★★☆
Assembly: ★★★★☆
Return Policy: ★★★☆☆
Home Trial: ★★★★☆
Warranty: ★★★★★
"Imagine if you could transform your couch into any couch you wanted? We did. The innovation behind The World’s Most Adaptable Couch™ is a modular design system that’s as flexible as it is stylish – letting you arrange and rearrange into any configuration."
Vietnam and Malaysia
Indoor and outdoor sofas, sectionals, chairs, accessories
• Uses recycled materials
• 60-Day Home Trial
• Easy to assemble
• Modular, moveable, washable
• Free Swatches
• Showrooms and stores across the US
• Customization options
• Trade Program
• They use repurposed plastic bottles to make their fabrics
• They use recycled cardboard boxes for packaging
• Modular design increases the lifespan of the sofa
Pros:
• Modular
• Fabrics made from recycled plastic
• Plenty of upholstery options
• Free swatches
• Available in stores
Cons:
• Only one sofa design
• Not made in the US
• Do not specify any fabric features
$3,353
Yes, they have 70 stores around the US.
Total # of Swatches: 200+
# of Upholstery Types: 50+
they have 100+ machine washable covers
Lovesac makes it possible for you to customize different parts of the sofa including:
• Upholstery
• Arm Style
• Cushion comfort
• Configuration
• With or without a storage unit
• With or without a speaker immersive sound and charge system
Offer 3 types of cushion filling:
• Standard Foam high density foam (no extra cost)
• Lovesoft - synthetic fiber (extra cost)
• Down Blend - duck feathers and down mix (extra cost)
Their sofas are expandable, rearrangeable, moveable, and changeable.
• Removable cushion covers
• Pillows are reversible
• "Sactional" tables for the ottomans and side arms are available
• Throw pillows and bolsters available
Featured sofa lines from the brand.
Delivery in 7-30 days. Custom covers may take 4-10 weeks.
• Affirm: 0% financing
• Lovesac Credit Card available
• Free shipping for all orders
• No White Glove delivery offered
• They delivery to your doorstep without any signature required
The sofa's can be assembled without any tools required.
Return Policy:
You can return within 60 days for a full refund or exchange. Floor models and clearance items are not eligible for return. Proof of purchase is required for all returns, exchanges, warranties and refunds.
Home Trial:
They have a 60-day home trial
Three year warranty on furniture against manufacturing defects applicable to the original owner effective from the date of delivery.
Lovesac has over 1,000 reviews on their website with a liited amount of photos. They also have a few thorough Youtube reviews by influencers and customers.
★★★★★
Love my couch!
I absolutely love my couch! Have had it for over a year and going to the store today to get more pieces of my couch! I have a small house and love I can take my entire couch out of my living room so I can set up tables for parties! Worth every penny
-Megan S.
★★★★
Be Careful With Wedge Seats
We bought 5 seats (including 2 wedge seats) and 7 sides. The regular seats are comfortable and we absolutely love them. However, the wedge seats do not have enough space for your behind to sit on - coming from a man that weighs 150lbs. It's somewhat disappointing but it's the only configuration that will work for our room.
-Adam
★★★
Okay - a few concerns
Overall, we are decently happy with our couch but have had several issues. Our primary issue has been with order generation from the online model and then follow up customer service. The order generated from our model was not as pictured, and ultimately we have ended up with a missing pillow. We have reached out with this concern and been in touchRead more about review stating okay - a few concerns with multiple customer service reps. While they have been nice, they have not been very helpful and we have simply been told that the only way to get this fixed is for us to buy a replacement. We were told we could buy a new one with our original discount and then were provided quotes that did not honor such. Overall, this has been a very frustrating experience. Currently, we have with a very expensive silly looking couch with a missing pillow.
Overall, the couch does seem to be of good quality. However, it was quite difficult to put together - it's at least a two person job and took us several days to complete. It would be nice if the pieces came with the fabric already on, as this was where a lot of the difficulty come in.
All in all, it is a decent couch and fits well in our house but we feel it is very overpriced, and given the difficult putting it together are very unlikely to rearrange it. Would probably not buy again
_Ashley
